Never lose a customer because you were too busy to reply.
Automation made simple. Briva Digital sets up WhatsApp automation for UK local businesses. It answers common questions, drafts quotes, logs every lead and chases follow-ups, so you can get on with the work.
Swipe or use the arrows to move between businesses. Watch the message come in, the reply get drafted and the details get logged. These are examples of what we build.
Plumber1 of 6
Logged as a job request
The work that repeats is the work we take off you.
Replies to common questions
Availability, opening times, what you cover, what is in stock. Customers get a quick, accurate answer in your tone, even when you are on a job.
Quotes from messy enquiries
We read the message, pull out the details that matter, and draft a quote using your own rules.
Lead tracking and follow-ups
Every enquiry is logged with a status and a follow-up date, so a lead is not lost because you forgot to chase it.
Invoices and paperwork
Invoices, job sheets and other documents prepared from details you already have, instead of typed out by hand.
From first chat to working automation in three steps.
1
Tell us what eats your week
We talk through the messages, quotes and admin you repeat every day, and pick the one to fix first.
2
We build it around your tools
WhatsApp Business, a spreadsheet, your invoice format. We use what you already have, so there is nothing new to learn.
3
You stay in control
Drafts can wait for your approval before anything goes to a customer. We adjust the wording and rules until it sounds like you.
Made for owners who run the business and answer the phone.
Plumbers, electricians, salons, removals companies, shops and other local services. If customers message you and you copy the same answers, quotes and notes again and again, this is for you.
Built from our own businesses
Briva Digital started inside the businesses we run, a removals company and a pet retail shop. We use these same kinds of automations there every day, and now we offer them to other owners.
We are a new service, so we are taking on a small number of first clients and working closely with each one.
Plumbers
Callouts logged with urgency, and a photo and postcode asked for straight away.
Salons
Booking requests answered, slots offered and reminders sent the day before.
Shops
Stock questions answered and items set aside for collection.
Tell us about your business.
Message us on WhatsApp, send an email or find us on Instagram. Tell us what takes up your time and we will reply with what we could automate for you.
